Tag: dietary needs

Are you Alienating 38% of Your Guests?

As many as 38% of people worldwide, self-identify as having a food allergy or intolerance. Whether running a catered corporate meeting, a dining experience out on-the-town for visiting colleagues, or a large conference at a hotel, a lack of trust in the food reflects poorly on everyone and can end up alienating guests. From the event host, to the servers, to the dining venue, lack of trust bleeds into the entire event experience. Food safety is important because it saves lives, but consumer confidence is a critically important goal in it’s own right. From a public health perspective, consumers need…

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Valentine’s Day Reminders for Sweet Success

Valentine’s is right around the corner and while loved ones are fervently planning the perfect evening, you are assembling the team that will make it happen. But are food allergies and dietary restrictions being planned into your event? Here are just a few reminders to help make the evening a sweet success. Allergens Let’s face it, anaphylaxis isn’t sexy. Keeping an epinephrine auto-injector may or may not be an option in your state. It’s a life saving tool, so if it is available add it to your emergency kit along with at least one staff member trained in how to…

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Waitress is carrying two plates

In the Meetings Industry, Bad Service Is a Disservice

At some point, we have all experienced bad service at a restaurant. The exact experiences may vary, but bad service always leaves patrons feeling unfulfilled and well, sort of peeved. When we choose to spend our money at an establishment, we expect certain, basic standards to be met. The standards bar is set differently from restaurant to restaurant, but there are fundamental expectations patrons look forward to. These include going over the specials, offering drink refills, and checking in once in a while to ask if everything suits their needs. This and other tidbits of service should be the standard…

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Watermelon Tomato Gazpacho Ingredients

Do you Know What Ingredients You Need to Create a Safe Food Event?

An Analysis of the Ingredients Used for an Event Earlier this year, I attended a meetings industry conference where I was hired to give two presentations on how to manage dietary requests at meetings and events. The challenges with managing dietary needs can be confusing, frustrating and never ending. We already have a lot on our to do list, so adding a few more ingredients might seem annoying. However, I see those ingredients as opportunities to make attendees feel safe, valued and confident in their experience. I commend the organization for taking steps to meet the needs of their more than 2,000 attendees…

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