Food Service

An Open Letter to the Meetings Industry

Meetings Industry – An Open Letter on Inclusion

Dear Meetings Industry, In June 2016, I attended Meeting Professionals International (MPI) World Education Congress. As usual, the international conference was well attended and a wonderful gathering of top industry professionals. We studied food and beverage topics, budgeting, international trends, hybrid and virtual meetings and more. Added to this year’s event was a celebration of inclusion … mostly. Unfortunately, the convention occurred on the heels of the tragic LGBT nightclub shooting in Florida, where 49 people were killed, over 50 were injured, and over 200 were held hostage until the gunman’s death, when police stormed the club around 2 a.m.…

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Ramadan Mubarak (Happy Ramadan), An Important Primer

There are approximately 1.6 billion Muslims, 22% of the world’s population, which means Ramadan is a big part of many people’s lives, probably several people you know. In the meetings and events industry, it’s also a unique time because it directly involves the consumption or non-consumption of food.   What is Ramadan About? Broadly speaking, Ramadan is a month-long way to cultivate self-discipline, a sort of spiritual detox, that brings about good habits of worship and day-to-day practices to be carried out throughout the year. “The fast is performed to learn discipline, self-restraint, and generosity, while observing God’s commandments,” according…

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The Real Difference Between Dietary Choices & Dietary Needs

As the controversy and, let’s face it, confusion, rages on around the world here’s an easy primer on the why’s and woes of dietary choices and dietary needs. Let’s begin with an actual disease, Celiac Disease. Celiac Disease isn’t an allergy to gluten as many people often mistake. It is an actual autoimmune disorder where the ingestion of gluten (a protein found in wheat, rye, and barley) causes damage to the small intestine. An estimated 1 in every 100 people has celiac, worldwide and most are undiagnosed. Because this is an actual autoimmune disorder, a diagnosis will ensure opportunity for…

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Food Allergy Action Month

May is Food Allergy Action Month: Quick & Easy Ways to Celebrate

It’s Food Allergy Action Month: Learn the Facts to be Prepared Right now it’s peak season for allergies and that includes food allergies. While the prevalence, severity, and impact of food allergies as well as the current understanding of food allergies in diagnostics, treatments, prevention and public policy are being studied, it’s important that a broad awareness be built – allergies are potentially life threatening and there is no known cure. Thrive! Meetings & Events is helping to create public awareness out of the commitment to serve individuals, families, and communities affected by the disease, but most importantly to also help inform…

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Brazil Eventos & Transparency

As an international speaker and Food & Beverage expert, I’ve found at least one universal truth – allergies are present in all countries and, therefore, a place must be set at the table for attendee safety and trust. I speak on a number of topics when I travel, including legislation and legality of meetings, efficient food and beverage budgeting, custom eater menu planning, and more. Next week I’ll be in Brazil discussing important food trends from around the world and how to seamlessly incorporate these exciting trends into your meetings and events for an experience your attendees will devour. I’ve…

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Waitress is carrying two plates

In the Meetings Industry, Bad Service Is a Disservice

At some point, we have all experienced bad service at a restaurant. The exact experiences may vary, but bad service always leaves patrons feeling unfulfilled and well, sort of peeved. When we choose to spend our money at an establishment, we expect certain, basic standards to be met. The standards bar is set differently from restaurant to restaurant, but there are fundamental expectations patrons look forward to. These include going over the specials, offering drink refills, and checking in once in a while to ask if everything suits their needs. This and other tidbits of service should be the standard…

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February 27, 2012: Catersource

I Can’t Eat That! Managing Dietary Needs of Guests Do you often wonder whether the event attendees who ask for special meals are just picky eaters or on one of the latest fad diets? You’re not alone. There are millions of people who have chosen to follow a specific diet or just don’t like a specific food (I personally dislike cucumbers and melons), but there are millions of others who have food allergies, celiac disease, heart disease or another disease that requires them to eat a specific way to stay safe and healthy. At Catersource 2012 in Las Vegas, Tracy will…

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