Bob Pacanovsky knows catering. He also knows customer service. Learn how, why and what black tie customer experience can do for a business.
Shandee Chernow, CEO of Certistar, is using her life-threatening food allergy to elevate food allergy safety and customer experience for restaurants.
Planning for LGBT Guests – Based on What I Know About Planning for Guests With Special Dietary Needs
byI have seen a tremendous amount of social-media backlash against “religious freedom” laws in North Carolina (HB2) and Mississippi (HB1523), both of which allow businesses and nonprofits to discriminate against LGBT people in accordance with their religious beliefs. More than 100 major corporations (Google, Apple, Bank of America, and other powerhouses) oppose the North Carolina ordinance. Pepsi, Choice Hotels and Hyatt have publicly opposed the Mississippi law. And, of course, meetings are pulling out in droves. But organizations that cannot afford to cancel at the last minute have no choice but to meet in these states. Planning for LGBT attendees is similar to…