When I was an in-house corporate meeting planner, one of the executive assistants used to call me “everybody’s mamma.” Whether it was purchasing new jeans for the CEO because he forgot his, ordering a low-salt meal for the executive vice president with a heart condition, finding hotel rooms for 30 sales staff stranded in Dallas due to bad weather, or getting the vice president of marketing to the hospital when she was sick at an event, I responded to everyone’s needs and wants. Although I didn’t realize it at the time, all of these incidents (except the CEO’s jeans) fall under my responsibilities as an event planner in what is termed…
