This month, FARE filed a complaint with the U.S. Department of Transportation against American Airlines for violations of the Air Carrier Act. FARE is seeking to protect the rights of individuals with food allergies who travel by air. This complaint addresses American Airlines’ written policy prohibiting passengers managing food allergies from pre-boarding – a policy that is a violation of the Air Carrier Access Act, which states pre-boarding must be offered to passengers with a disability who self-identify as needing additional time or assistance to board. Through our filing of this complaint, FARE is calling on the DOT to take…
